How ff42 Handles Your Personal Information

When you open an account with us, we collect the details you submit — your name, email address, phone number and account credentials. When you deposit using bKash, Nagad or Rocket, our payment processor records the transaction reference and wallet identifier so we can match it

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   to your account correctly. We do not store your full mobile wallet PIN or password at any point. We also collect device and browser data automatically — your IP address, session timestamps and pages visited — to keep your account secure and to detect unusual activity.

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   If you contact our support team, we keep a record of that conversation to help resolve follow-up issues. We may also gather preference data, such as the game categories you browse most, to personalise what you see in the lobby. All data collected is used strictly

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   for account management, transaction matching, fraud prevention and service improvement. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept in line with applicable financial regulations, while preference and session data is reviewed and cleared on

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   a rolling basis. Your continued use of ff42 means you accept this policy, though availability of our services depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.